Frequently Asked Questions

Everything you need to know before your visit.

From footwear to pedorthic care, we’re here to help.

Why is Dale's Shoes so popular?

At Dale's Shoes in Ormond Beach, we pride ourselves on offering a diverse selection of shoes that combine style, comfort, and durability. Whether you're looking for casual sneakers, great-fitting sandals, or sturdy boots, our shoes collection is designed to meet every need. We know how important it is to find the perfect fit, which is why we offer a wide variety of shoes in various sizes and styles. Our knowledgeable staff is always ready to help you select the right pair of shoes to suit your lifestyle. Visit Dale's Shoes today and step into comfort with the best shoes around!

 

What is Pedorthics?

Pedorthics is the practice of designing, creating, and fitting footwear and orthotic devices to alleviate foot and ankle issues caused by medical conditions or injuries. At Dale’s Shoes, our Pedorthic Department specializes in providing custom orthotics and therapeutic shoes, particularly for individuals with diabetes, arthritis, or other foot-related health concerns. Our certified Pedorthists are trained to assess foot health and offer personalized solutions to improve comfort, mobility, and overall foot health. We are a fully accredited Pedorthic Facility, and our experts work closely with customers to ensure the best possible fit and support for their needs.

 

Do you offer shoe repair services?

Yes, we do! Dale's Shoes offers comprehensive shoe repair services to bring your favorite pairs back to life. Our expert repair team handles everything from stretching and heel taps to resole and new footbeds. We even offer specialized repairs for work boots and Birkenstock sandals. Don't throw away your worn-out shoes; bring them to us for a professional makeover.

Revitalize your footwear at Dale's Shoes!

Are you able to help with diabetic and therapeutic shoe fittings?

Absolutely! At Dale's Shoes, we provide professional diabetic shoe fittings and custom orthotics through our fully accredited Pedorthic Department. Our experienced staff works closely with you to ensure the best fit and ultimate comfort. We understand the importance of proper footwear for diabetic patients and are committed to offering the best solutions to meet your needs.

Schedule your diabetic shoe fitting with us today!

What makes Dale’s Shoes different from other shoe stores?

Dale’s Shoes stands out with 50 years of industry experience, a fully accredited Pedorthic Department, and a family-run operation. They offer a wide range of shoes, personalized fittings, and expert repair services, all delivered with top-notch customer service.

 

How do I qualify for diabetic shoes through Medicare?

Many Medicare beneficiaries may qualify for therapeutic diabetic shoes and custom inserts if they meet certain medical requirements. The process typically involves documentation from your physician and completion of Medicare paperwork.

At Dale's Shoes, our accredited Pedorthic Department can help guide you through every step of the process. Before visiting, we recommend calling (386) 252-2138 so our team can explain eligibility requirements and help you get started.

Review our Medicare paperwork : View Now

What paperwork is needed for diabetic shoes?

To qualify for diabetic shoes through Medicare, patients typically need documentation from their physician and completed Medicare forms.

Because every situation is different, the best first step is to contact Dale's Shoes at (386) 252-2138. Our experienced staff can review your situation, explain the requirements, and help ensure the proper paperwork is completed before your fitting appointment.

Download the required forms here: View Now

Should I call before scheduling a diabetic shoe fitting?

Yes. We strongly encourage patients to contact Dale's Shoes before scheduling a diabetic shoe fitting.

Our Pedorthic specialists can verify what documentation may be needed, discuss Medicare eligibility, and help coordinate with your healthcare provider. This helps streamline the process and ensures your appointment is as productive as possible.

Call (386) 252-2138 to get started.

Can Dale's Shoes help me with Medicare diabetic shoe paperwork?

Absolutely. Our accredited Pedorthic Department regularly assists patients with the Medicare therapeutic shoe process.

We can explain the requirements, provide the necessary forms, and help coordinate documentation with your physician's office. To begin the process, call (386) 252-2138 or review the forms here: View Now

How do I get fitted for custom orthotics?

The first step is contacting Dale's Shoes so our Pedorthic team can discuss your foot health concerns and determine whether custom orthotics may be appropriate for your needs.

Depending on your condition, we may recommend an evaluation, measurements, and footwear assessment.

To schedule a consultation, call (386) 252-2138 and speak with one of our specialists

Can you repair worn-out shoe soles?

Yes. Dale's Shoes offers professional sole repair and replacement services for many types of shoes, work boots, and specialty footwear.

If your shoes have worn tread, damaged soles, or uneven wear, our repair experts may be able to restore them and extend their life.

Call (386) 252-2138 to discuss your repair needs or stop by for an evaluation.

How much does sole replacement cost?

The cost of sole replacement depends on the type of shoe, the condition of the footwear, and the materials required.

Because every repair is different, we recommend contacting Dale's Shoes at (386) 252-2138 for an estimate.

Our experienced repair team will evaluate your shoes and recommend the most cost-effective solution.

Do I need custom orthotics or over-the-counter inserts?

The answer depends on your foot structure, medical history, and symptoms. While over-the-counter inserts work well for some people, others benefit from custom orthotics designed specifically for their feet.

Our certified Pedorthists can help determine which option is best for you.

Call (386) 252-2138 to schedule an evaluation.

What foot conditions can therapeutic shoes help support?

Therapeutic footwear may help individuals dealing with diabetes, arthritis, neuropathy, plantar fasciitis, hammertoes, bunions, and other foot-related conditions.

Our Pedorthic specialists work with patients to find footwear solutions that improve comfort and support. Contact Dale's Shoes at (386) 252-2138 to discuss your specific needs and learn whether therapeutic footwear may be right for you.

What happens during a Pedorthic evaluation?

A Pedorthic evaluation typically includes a review of your foot health, measurements, gait assessment, footwear evaluation, and recommendations for shoes or orthotics that best meet your needs.

To ensure we have the information needed to assist you, we encourage you to call (386) 252-2138 before your visit.

Our team can explain the process and help you prepare for your appointment.

How do I start the diabetic shoe process at Dale's Shoes?

Getting started is easy. Simply contact our Pedorthic Department at (386) 252-2138. Our team will explain the Medicare requirements, provide the necessary forms, and help coordinate with your physician.

For your convenience, you can review and download the Medicare forms here: View Now

Our goal is to make the process as simple and stress-free as possible while helping you find the therapeutic footwear that best supports your health.